1 00:00:00,240 --> 00:00:03,120 I love seeing my doctors and care team every day on rounds, 2 00:00:03,120 --> 00:00:06,120 but I find a big group of people talking about me really scary. 3 00:00:06,120 --> 00:00:07,200 What can I do? 4 00:00:07,200 --> 00:00:08,680 Great question. 5 00:00:08,680 --> 00:00:13,080 Family-centred rounds are when a group of multidisciplinary care providers 6 00:00:13,080 --> 00:00:17,480 move from patient to patient to discuss the patient's daily plan of care. 7 00:00:17,720 --> 00:00:21,520 It's really important that patients and families are part of this process 8 00:00:21,760 --> 00:00:25,000 to provide input and to ensure we're all on the same page. 9 00:00:25,440 --> 00:00:27,480 During the COVID 19 pandemic. 10 00:00:27,480 --> 00:00:30,800 CHEO moved entirely from an in-person and family-centred 11 00:00:30,800 --> 00:00:33,720 rounds to a virtual family-centred rounds process. 12 00:00:33,880 --> 00:00:36,800 We evaluated this virtual rounds process to see 13 00:00:36,800 --> 00:00:40,200 what our patients, families and care team providers thought about it. 14 00:00:40,640 --> 00:00:45,920 During the study, 62 rounds were observed, virtually 35 were observed in-person, 15 00:00:45,920 --> 00:00:49,920 and 104 questionnaires were completed by providers, patients and families. 16 00:00:50,160 --> 00:00:52,440 We discovered that virtual family-centred rounds works. 17 00:00:52,680 --> 00:00:56,800 First, we can easily visualize the steps involved in in-person rounds 18 00:00:56,800 --> 00:00:59,880 by connecting with patients and families in a shared virtual meeting 19 00:00:59,880 --> 00:01:02,960 using tablets which the grand majority found easy to use. 20 00:01:03,000 --> 00:01:07,480 Second, most people felt safer doing virtual rounds during the pandemic. 21 00:01:07,680 --> 00:01:10,560 Most importantly, almost all care team members felt 22 00:01:10,720 --> 00:01:13,960 that virtual family-centred around supported, shared decision making. 23 00:01:14,240 --> 00:01:16,400 And three quarters of patients and families 24 00:01:16,680 --> 00:01:19,720 felt like valued members of their or their child's care team. 25 00:01:20,040 --> 00:01:24,320 Although CHEO has returned to an in-person family-centred rounds process, 26 00:01:24,640 --> 00:01:28,000 virtual family-centred rounds are always available to be used 27 00:01:28,000 --> 00:01:32,280 when needed to provide inclusive and family-centred care.